How to play ?
On the main page there are many kinds of cases. Each case contains several specific items. After the game starts, the roulette with items begins to spin and then it stops on the item you won. You can pick up this item and send it to your Steam account or sell the site and get a balance on your item cost account. To test your luck, click the "OPEN CASE" button in the middle of the page. Good luck!
I have money on my Steam account, but now they are not displayed. Why?
Steam Money are not appropriate to this site. You should fill up the balance on unrealdrop.com directly.
I wanted to pay 100USD, but received an error in payment process. Why?
Please try making multiple payments of smaller amount. Sometimes there can be limitations on your payment account, but making couple transactions with smaller amounts will solve the problem.
Where do I update my Trade URL?
Update your Trade URL on your profile you site.
You can find your Trade URL here Trade-Url.
When I click "Get" item, I get an error: "Failed to send you prize"
Bot cannot send you item in the following cases:
1. You have blocked trade (came with the new device, recently changed the password / e-mail, changed the Steam Guard security settings have VAC-ban, etc.).
2. You have hidden inventory in Steam privacy settings (Check it)
3. Check your trade-link in profile and Steam settings – they should be matched.
4. Bot is having problems with the Steam connection; it happens quite often, the problem is in the Steam, this is not about you. Bot could also be banned, in this case, contact the Help Desk and describe the problem in detail (email@example.com)
I have opened the case, received an item so how I can pick it up?
Go to your profile and click the 'Get' on item of your interest.
I have filled up the balance but money didn't come. What to do?
Attention! Your payment may be delayed for 5-10 minutes. If your account was not refiled within an hour, please contact the support and give us info about details of payment. Use live chat or e-mail:firstname.lastname@example.org
Before opening Cases
Please, be sure to check your account trades on Steam, otherwise our bot will not be able to send you your items. Open your inventory, make sure that there is no 7 days ban after the password had been changed and Steam Guard is working properly.
How do I receive my skin(s)?
You will receive your skins as a Trade Offer. Go here
to get your items.
Is it safe to login with my Steam account?
Logging in with Steam will never provide us with any private information. Steam uses OpenID to login to third party websites.
How long will I receive my prize?
We have improved our system of sending prizes, and now you get exchanges instantly.
If there are any problems, we are always happy to help you.
If you didn't receive your items during 48 hours - please contact our support team. The term to contact our support is 10 days. After that time we`ll not be able to help you in solving such case.
What is the G2A Code?
This is a unique code that you can buy here
at a lower price than on the site.
How can I top up the balance?
We have 3 types of payment systems: G2A Pay, Skin Pay, Promo code.
To add funds, click "+" next to your nickname and choose one of 3 payment methods:
To refill the balance using G2A Pay, enter the amount and click "Pay with money" and select the convenient method of payment for you.
To replenish with Skin Pay, click the "Pay With Skins" button, and follow the instructions further.
To refill with the Promotional Code, enter the promo code in the box to enter the amount and click "Pay with a promo code."
you can buy promotional codes for replenishment of the balance at a bargain price.
The balance is received within 5-10 minutes on your account.